TERMS
C.O.D. on all orders until credit has been approved. Once credit terms have been extended, our terms are Net 10 Days. Our credit terms will be strictly enforced and we will not be able to ship an order if a past due balance exists.

DAMAGES AND CLAIMS
All claims for damaged goods or delivery of wrong products must be made within 24 hours of receipt of goods. Incorrect invoices must be reported immediately. All goods leaving our warehouse are well packed in cartons exceeding carrier specifications. No claims or returns will be accepted without proper authorization from River & Glen, LLC. Please do not delay in notifying us if there is a problem.

SPECIAL ORDERS
Please review River & Glen’s product list and if there is any item that you require but is not listed, call us and be assured that we will make every effort to procure it for you.